• Bachelor’s Degree in Computer Science or related field or equivalent years of experience
• 5 to 8 years of systems engineering experience
• Expert level knowledge of server hardware, Microsoft Active Directory and Azure AD, Microsoft Azure Cloud, and VMWare
• Knowledge of FreshService and NinjaOne RMM preferred
• Microsoft Certified IT Professional (MCITP) or relevant certifications preferred
• Office environment with occasional travel up to 50% to: correctional facilities, regional offices, client and/or vendor sites. Provides on call (night/weekend) assistance in support of the company’s 24 x 7 computer operations.

A background check, security clearance and drug screening are required for this role.

YesCare is an Equal Opportunity/Affirmative Action Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, Vietnam era veteran, or disabled Veteran status. EOE including Disability/Protected Veterans.

• Install, configure, maintain, and troubleshoot moderately complex application server hardware, software, and peripheral devices.
• Manage security concerning operating system and application solutions by following industry standard best practices under the guidance of the Information Security Engineer.
• Lead the implementation of all equipment, hardware and software upgrades.
• Implement and maintain policies, procedures and associated training plans for IT infrastructure and end user administration, appropriate use, and disaster recovery.
• Implement and maintain policies, procedures and associated training plans for VMWare and Microsoft Azure administration, appropriate use, and disaster recovery.
• Create and modify documentation for datacenter and cloud environments.
• Administer and maintain end user accounts, permissions, and access rights.
• Lead SaaS implementations and support as the senior technical representative for YesCare.
• Interface with internal and external customers on solution design and implementation.
• Monitor and test storage performance of the datacenter and cloud environments.
• Recommend, schedule, and perform environment, OS, and application improvements, upgrades, and repairs.
• Lead and assist in completion of special projects on as needed basis.
• Assist the various departments in their technology efforts as needed.
• On call rotations as required.

YesCare Benefits (only applicable for full-time positions)

• Health, Dental and Vision Insurance
• Life and Disability Insurance
• Generous PTO plan
• 401k with matching funds
• Employee Discount and Rewards Program
• Tuition Assistance
• Continuing Education Reimbursement